Latest News

Check out our Latest News below and stay up to date via our LinkedIn page.

Securecom Signs 5-Year Partnership With New Zealand Health Group – Disabled People Benefit From ICT And Health Sector Leaders’ Tech Innovation

Auckland, New Zealand, May 3, 2022

People with disability will soon benefit from the 5-year partnership agreement between award-winning IT leader, Securecom, and New Zealand Health Group, the country’s largest network of community health, disability, and wellbeing providers.

The arrangement involves the implementation of Securecom’s industry-leading TotalNET Cloud Based Network solution across over 200 of New Zealand Health Group’s NZCare and Geneva Community Living community homes for people with disabilities. This will enhance the service provided to the people they support by enabling more effective and synchronised communication across their community homes.

“Consolidating the services from various IT providers we work with into one simple and innovative solution from Securecom will increase connection and add further to the quality of support that NZCare and Geneva Community Living provide to disabled people, their whānau and our workforce,” says Vicki Stewart, Director of Disability and Social Services at New Zealand Health Group.

Securecom proposed a standardised cloud-based SD-WAN and Wi-Fi solution nationwide across all the Group’s community homes that was smart, simple, secure, and would provide an excellent end user experience with consistent and optimum WAN connectivity.

Key elements of the solution requirements were that it had to be designed for SaaS and private/public cloud, with granular insights and control into the network and application performance down to an end user level. Other critical requirements were site resilience, DDoS protection, and Enterprise Security.

“We are delighted to be selected to partner with New Zealand Health Group after a rigorous request for proposal process involving key major network operators in New Zealand. Our TotalNET solution is increasingly being used by New Zealand businesses to lower their total cost of ownership, improve their security and end user experience as they move into a cloud-centric world,” says Greg Mikkelsen, Sales and Marketing Director at Securecom.

Peter Radich, Chief Digital Officer for New Zealand Health Group, says, “The decision to partner with Securecom was based on a number of factors. We liked the consistency of the approach nationwide, ensuring a standardised solution that is easy to manage and cost-effective. Given the nature of what we do, security is critically important. We liked the security aspect of their solution with a firewall at every site combined with 4G backup in the inevitable case of broadband outages. Finally, having our network looked after by our existing IT service desk with insights from the end user, right through to the data source, will ensure an optimised experience for all our teams nationwide.”

“The TotalNET Cloud Network we are implementing for New Zealand Health Group will improve the security, visibility, and control of their entire IT environment. It’s an exciting project to be involved in on many levels. One of Securecom’s core values is “Caring”, so we are thrilled to partner with an organisation that embodies that daily to support people with disability,” adds Mikkelsen.

Securecom signs 3-year Partnership with MediaWorks

Auckland, New Zealand, March 15, 2022

Securecom today announced it has entered into a 3-year partnership with MediaWorks to implement Securecom’s TotalCARE Managed Service Desk (MSD) to provide a high quality IT support service for MediaWorks end users.

MediaWorks is New Zealand’s leading radio and outdoor media company with over 2.4 million weekly listeners and over 5,000 outdoor touch points nationwide. The company has more than 700 staff across 23 locations nationwide and were looking to partner with an IT services company to provide a consistent, high quality IT support experience nationwide, across both its corporate and broadcast IT environments.
TotalCARE MSD is Securecom’s comprehensive IT support solution that gives companies monthly price certainty for high quality IT support services to keep users safe, operational and up-to-date.

MediaWorks Technology & Product Director Ilyas Bardak says, “The decision to partner with Securecom was based on a number of factors. We liked the consistency of approach nationwide ensuring our people receive a high quality experience wherever they are based. Our business is rapidly evolving, and we need partners who can keep pace with our own aspirations and keep investing and growing the partnership.

“In Securecom we see a local business with the ability to make its own decisions and customise solutions to suit each client. We were impressed with Securecom’s willingness to invest in its people so they can upskill to support our specific IT needs given we have a combination of traditional corporate IT as well as broadcast infrastructure. We look forward to working with the Securecom team and continuing our journey of transformation.”

Greg Mikkelsen, Sales and Marketing Director at Securecom comments:

“We are thrilled to be selected to partner with MediaWorks and be part of their journey of transformation and adding value to their nationwide team. We are a NZ owned and operated business and were up against some stiff international and local competition, so it is pleasing to see MediaWorks supporting a fellow kiwi business. We have grown rapidly over the past five years and partnering with companies like MediaWorks demonstrates the scale of our business and the breadth of technical skills we have in a market which is very resource challenged.”

“Our TotalCARE solution delivers an excellent service experience, with an accurate picture of costs and efficiency drivers, which will help MediaWorks to make informed business decisions. We pride ourselves on our award-winning Total Insights governance and reporting model that will assist MediaWorks in remediating IT issues and driving down their TCO (Total Cost of Ownership). Both companies are aligned on what needs to be done and we can’t wait to get started.”

Securecom a winner at the Microsoft New Zealand Partner Awards 2021

Auckland, New Zealand, December 6, 2021

Microsoft New Zealand has celebrated the outstanding achievements of its Aotearoa partner network at the recent 14th annual Microsoft Partner Awards. Microsoft is delighted to announce that Securecom was a winner in the Surface category.

The Microsoft New Zealand Partner Awards recognise innovative partners who are demonstrating inventive use of digital technology and are open to all Microsoft partners big and small. While 2021 was a challenging year, that didn’t stop Microsoft’s incredible partners from delivering some excellent work for their customers that have helped them transform, boost their resilience, or support their customers and all New Zealanders to achieve more. Securecom’s work to support Mercy Hospice is a perfect example of this.

To find out more about the project click here

Matt Bostwick, Partner Director at Microsoft New Zealand says, “Usually something like receiving new laptops or devices is seen as purely about hardware – but it’s really about the change that hardware can create for real human beings. Recognising that is why Securecom so richly deserves this award. By equipping Mercy Hospice’s teams with portable Surface devices that reduce the amount of paperwork and admin involved in running a hospice, Securecom has doubled the number of people they can help. That’s huge.”

Finalist in 4 categories – Reseller Innovation Awards 2021

Securecom Limited are thrilled to find we are finalists in 4 categories – Cloud Innovation, Security Innovation, SMB and Management Excellence – Chris New.
Great to get short listed and we keep our fingers crossed as the winners will be announced in November!

Māori Language Week

Securecom Limited has come a long way over the years with our use of Te Reo. Our meeting rooms are even in Te Reo, Auahatanga, Kua Whakatauhia, Makau, Manaaki and Tika – our Company values.

A big thank you to Tewai Rangi-Hadfield, our very own wahine toa, for keeping the language alive and used most days. She challenges us to learn new words and then use them – Kia Ora Tewai – ko koe te mea pai!

Securecom delighted to Sponsor Auckland Netball

Securecom Limited have been delighted to sponsor Auckland Netball and the Northern Stars this season – they have given us a lot to cheer about – super proud of your team culture and tenacity.

Auckland Netball are a fantastic partner – Securecom provide IT Support and services to them and the >300,000 players, coaches and supporters that use the Auckland Netball Centre every year….

Recent Microsoft campaign sees Carters win!

A recent campaign with Securecom Limited & Microsoft saw Carter’s Tyre Service win a Surface Laptop Go!

Congratulations – Carters are using Surface devices to mobilise Managers and provide tablet functionality when they are away from their desks!

Reseller WIICT Achievement nomination for Mel Knight

Huge congratulations to our very own superstar Melany Knight, for being nominated in the Achievement category for the Reseller News Woman in ICT awards 2021. Mel is such a fantastic leader at Securecom Limited – she has led many business initiatives to success and is an awesome role model and coach to so many!

Mel we love your work, and wish you all the best in this category!

Microsoft Surface Expo a success

Securecom is hosting a Microsoft Surface Expo this week in the office and yesterday was the first of two breakfast sessions, showcasing the entire range and demonstrating the Surface Hub. Didn’t take long for expressions of interest to be raised! Still a few spots left for the breakfast session tomorrow if you are interested!

Please click here to register for any of the remaining events.

Securecom invites you to…

Come and view the latest Microsoft Devices – Let’s see what Surface for Business devices can do for you! Learn about a hybrid work environment, using Microsoft Surface for Business devices and Microsoft 365:

  • View the Microsoft Surface range of hardware
  • See modern device provisioning in action
  • Gain insights into device security and management
  • Hear from Microsoft Experts
  •  Learn more about mixed reality with HoloLens
  • Lease vs Capital Expenditure

Please click here to register for any of the events.

Securecom clients enjoying their Modern Work environment

Our customers and their staff love their new setup enabling them to work in a digital and modern environment. Manuhiri are a Securecom client and entrusted our Technology Supply Services Team to modernise and update their current working methods. Through the Modern Work platform of Microsoft and Surface, along with Philips we have transformed the workplace.

The Ngāti Manuhiri Settlement Trust provide environmental and cultural services for their tribal area of interest in the North Auckland region.

Contact us and let’s discuss how we can modernise and update your environment to improve your business brand. The choice is yours, Lease or Own.

Microsoft Phishing email with fake voicemail messages

Just a heads up that there is a Microsoft 365 Phishing email making the rounds using fake voicemail messages, redirecting you to enter your office credentials. If this has happened to you, please change your password and contact us immediately if you need assistance.

More information can be found on the CERT NZ website.

Microsoft On-Prem vulnerabilities, again.

New patch Tuesday revealed a new critical “Remote code Execution vulnerability” within On-Prem Microsoft exchange servers. Successful exploitation could allow an actor to gain remote code execution with elevated privileges on the impacted device. This can facilitate the deployment of malware to enable continued access to the compromised system, even after the system has been patched.

Microsoft Exchange Online is not known to be affected by these vulnerabilities. While there is no information available that indicates these vulnerabilities have been exploited, Securecom is aware of multiple actors exploiting previously identified Exchange vulnerabilities (hafnium) that were patched by Microsoft in March 2021.

CVE-2021-28480 has a staggering 9.8 cvss (Common Vulnerability Scoring System) value and it is advised to patch your Microsoft Exchange 2013, 2016 and 2019 Servers as soon as possible (read: immediately).
Securecom immediately stood up a rapid response team. We alerted all our customers with on-prem MS Exchange servers of the possible threat and initialised a remediation plan.

If you need any assistance with remediation of this vulnerability, please do reach out to us. More information can be found on Microsoft’s update guide page.

Securecom thrilled to support Changing Minds.

Securecom Limited‘s social club fundraises during the year and despite Covid keeping us out of the office we were able to make a reasonable donation to Changing Minds! This charity was selected for the great work it does in the community – especially around mental health.

Making a difference, nurturing and inspiring the wellbeing for individuals, communities and workplaces – keep it up, you are doing valuable work! The Network team were introduced to the newest member of the team – Finn Kelly! Welcome buddy and in a few years we will get you on the tools!

1st day in the Securecom Office for this “YoungSTAR!”

The Network team were introduced to the newest member of the team – Finn Kelly! Welcome buddy and in a few years we will get you on the tools!

And the winner is… Congratulations Stride Investments

Congratulations to Stride Investment Management for winning the Surface Laptop Go in the IdentityCARE promotion. Stride has proactively implemented the IdentityCARE program to improve end user security.

WIN a Microsoft Lightweight Surface Laptop Go!

Microsoft Surface for Business and Surface Hub are incredible devices for better collaboration. Securecom is an Authorised Surface Partner so get in touch to prove how Surface enhances remote working. We all need that right now!

Click here to learn more about the Microsoft Surface and learn how you can be in to WIN a Microsoft Lightweight Surface Laptop Go.

Mercy Hospice moved to Microsoft Surface devices

Securecom are proud to digitally transform Mercy Hospice into a new Modern Work Environment.
Learn more here and watch the video below.

New Year – New Team member

Welcome to José Soares who joined our Securecom Limited team yesterday! We love seeing comments like this from a new employee after Day 1!

Getting home to my wife today after work I was met at the door with this question: “How was your first day at work?”
And this is the best way I found to describe it to her: “It felt like there was an entire army at Securecom trying to help me succeed and get settled”

My Hero

Muhammad Atif Khalid was grateful to have the opportunity to meet one of his heroes yesterday! Pakistan cricketing legend Waqar Younis was in town, touring with the Pakistan Cricket team.

Celebrating Christmas 2020

Christmas Shenanigans are continuing in the office today! Glen Towersey and Dave Shennan manned the Securecom champagne and strawberry trolley! An annual tradition to thank the team and also wear some ridiculous hats!

Work Experience for Future Techs

Super lucky to have Rooshan Cheema from Mission Heights Junior College in the office for a week of work experience!

So after some training he has been learning the internal tools along with powering up another batch of HP Probooks 430 G7’s for one or our health care customers!

Are you worried about Phishing Attacks?

IdentityCARE can greatly reduce risk with this & Identity Access protection.
Do you want you and your organisation protected?

Sign up for IdentityCARE and grab an opportunity to win the NEW Microsoft Surface Laptop GO – valued at $1,549

To find out more about IdentityCARE and to enter the draw, please click here.

Fun Westie Celebration Lunch

Securecom had a Westie cultural appreciation day this week. Celebrating all our employees who currently live or have lived out West. Plus a couple of wannabees … Dave Shennan Chris New! We now all have a better understanding of what it takes to be a Westie!

Congratulations to our first Securecom Graduate!

Securecom celebrates its first Graduation from our Engineer Graduate Program – Kaushal Halai has worked hard to pass milestones over the last 2 years and we are thrilled that he is now working in an Engineering role – well equipped (including new tools!) for the challenges ahead!

HP Elitebook 830 G3 with FREE 3-year accidental damage protection warranty*

Empower your team to thrive in the new normal with a HP WFH bundle. Click below link to view all of our bundles currently on offer.

*Purchase the Gold Bundle before 31/10/2020 and receive FREE 3-year accidental damage protection warranty & $100 cash back on your HP Docking Station”

Please click this link to view the details of this great offer.

We have great HP WFH packages.

Empower your team to thrive in the new normal with a HP WFH bundle. Purchase the Silver Bundle before 04/11/2020 and receive $100 cash back.

Please click this link to view the details of this great offer.

Reseller News Innovation Awards 2020 win – Digital Transformation

We are thrilled to have won the Reseller News, Emerging Technologies – Digital Transformation award! Recognition for the digital transformation that enabled Mercy Hospice to move its infrastructure to the Cloud, gain great visibility of its IT environment and transform the way it works – all the while having a substantial cost saving!

Couldn’t have done this without the fantastic efforts of the Securecom team and of course our wonderful customer!

Great HP Bundles for WFH

Empower your team to thrive in the new normal with a HP WFH bundle. Purchase the Bronze Bundle before 04/11/2020 and receive $100 cash back.

Please click this link to view the details of this great offer.

New Appointment to our Network Services Team

A big welcome to Anand Bengali who has joined the Securecom team. Responsible for the Deployment of the Network Services and management of the Network Services Team. Reach out to Anand if you need assistance with your Network.

Video Conferencing Up and Running!

And they’re in! Simple to install and only a few cables required. We’ve also installed a Samsung Flip2 interactive display in our primary meeting room to use as a digital whiteboard. Please reach out to our sales team to arrange a demo to see the setup in action.

Video Conferencing Upgrade in our Office

Our new Video Conference units have arrived and are ready to be installed! Securecom chose the Poly Studio X-Series due to their feature set, quality, compact size, ease of install and use and compatibility across a range of VC providers such as Microsoft Teams.

Stay tuned for the installation! How good is that packaging?

Great opportunity to join the Securecom team!

Check out our ad and join the team as a Senior Systems Engineer based in Auckland.

Celebration of Nationwide Project

Following a successful rollout of TotalNET SD Wan to 128 Liquorland NZ stores nationwide, it was awesome that Brett O’Hanlon brought the team some supplies! Great start to a continued ongoing partnership.

Securecom’s Cycle Squad… of 1!

Whilst many have said they will cycle to work – Dave Shennan is the first to actually pull on the lycra and fasten the cleats! Good on you for getting the exercise in before work and doing your bit to save the planet!

Securecom Service Desk receives appreciation!

The Securecom Service Desk were surprised on Friday when this amazing box of cupcakes arrived! Sent by Sensational Sommer at #HealthCareNewZealand – she has really appreciated the effort and lengths the team goes to assisting her with urgent requests, often late at night.

Breakfast Served at Securecom

Mondays in July start with a buffet breakfast at Securecom! We thought it would be a good way to start the Winter week off right …

Securecom announce a finalist in the Reseller News Women in ICT Awards 2020.

Securecom Limited is super proud of Tracey Goldstine being announced a finalist in the Reseller News Women in ICT Awards 2020 – Community Award.

Tracey has worked hard over the year celebrating the teams different cultures and has actively advocated for diversity in all aspects of the business.

Appointment of new Account Manager at Securecom

Massive welcome to Monica Tattersall who has joined the Securecom Limited team, as an Account Manager. She will be helping small to medium size companies with their general IT requirements, especially around Office 365, Cloud Migration, Remote Working and Mobile Teams. Also, Hardware Procurement & Setup …all with a strong Security focus – something that is increasingly important in the current climate. She is looking forward to getting out there and making things happen!

Top Young Talent at Securecom

Massive congratulations to Jaun-Pierre van Nieuwholtz who has been honoured as top young talent to emerge in the NZ IT industry at the 2020 30 Under 30 Tech Awards. JP really lives our values and is highly regarded by all at Securecom Limited and his customers!

We love happy customers

We love it when our customers are so grateful for the service we provide that they dropped in a massive gift basket! Thanks Alex @ChristianSavings – so appreciated!

Microsoft announces plans to establish datacentre in Auckland

Congrats Vanessa and the NZ Microsoft team – outstanding news and a huge endorsement to the local team and NZ.

Office Waste Sustainably Repurposed

Recently we partnered with All Heart NZ Charitable Trust, to move on our unwanted office furniture when we moved to our new premises.

Some fun with Microsoft Teams background

Have you noticed the new background options in Microsoft Teams. The ladies at Securecom were having a bit of fun playing around with these today?

Communication is the key in times like this!

Communication is definitely the key in times like this! Securecom this week asked the team for snaps of what is happening in their bubbles! Jason Kelly is being a responsible Dog Dad and limiting screen time – note, the cat is patiently waiting for its turn!

Securecom on Microsoft Teams

Securecom held a companywide meeting via Microsoft Teams. Great to have 80% of the team join, while others remain taking calls we are able to record using Microsoft Stream, they can view the meeting later, to keep up to date!

Culture Celebration

Today we celebrated the culture of our staff who hailed from South Africa. They shared with us their food, their memories and a few of the reasons why they moved to NZ! Kylan Kukard, Pedro David, Terence Harvey, Jaun-Pierre van Nieuwholtz and @Erich Clarke Engelbrecht we are so glad you are a part of our team…

Our values in Maori

Securecom launched the first “Te Reo with Tewai” session – Tewai Rangi our Service Desk Manager is coaching us on correct te reo pronunciation. Our meeting rooms are named after our values in Maori. It won’t be long before Kua Whakatauhia (committed) is rolling off the tongue!

Securecom has been awarded the Microsoft Suite Silver Security Award

We were proud to recently be awarded the Silver Security competency for our work with the Microsoft suite of security products. As the threats become more dynamic and sophisticated, products like Microsoft ATP, Azure Security Centre, and Microsoft Sentinel play an important part in protecting organisations from cyber-attacks.

Skopik assisting Securecom with new office fitout!

Securecom Limited was thrilled that it could engage Skopik to assist with our new office fitout! Who doesn’t love a company that cleans up after themselves? Sometimes it just the little things that make a huge difference!

Securecom and Cityhop partnership

Securecom has partnered with Cityhop! A very sustainable option for our Engineers as they move around the city.

Jeremy was one of the first to sign up and learn how to book a vehicle for a planned site meeting.